Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take us for a spin and see why we are the #1 online fax service in terms of performance, reliability, and customer service.

Immediately. Your account is created immediately upon signing up and your are given a Toll-Free virtual fax number. You will be able to send and receive faxes directly from your email or through the Documo Web Portal.

Not necessarily. Our standard monthly subscriptions remain commitment-free, allowing you the flexibility to enjoy our services on a month-by-month basis with no strings attached. You can cancel at any time, and we’ve streamlined the cancellation process for your convenience. However, for larger users seeking even more competitive pricing, we do offer the option of committed contracts with substantial discounts. Reach out to our sales team to learn more.

Yes. Documo is built with enterprise-class security and compliance features. Learn more about how we secure your data and how we help with HIPAA compliance. We are also willing to sign a BAA. Please contact us if you need a BAA or have other custom needs.

Yes. Simply fill out our LOA for a port request and we will submit it to your current carrier on your behalf. If accepted the process usually takes 7-10 business days. There is a one time $15 charge to port your number. Note: some competing companies and/or carriers hold numbers “hostage” and can make the process difficult. By law they are required to release the number to you but they don’t always comply. We will never hold your number hostage. It’s yours and are free to take it with you if you ever decide to leave.

Yes. If you want to enable international outbound faxing, you’ll need to request that we enable this feature within your account. Once set up, faxing internationally is simple.