Documo and PointClickCare
Cloud Fax and AI for Senior Care Workflows
Post-acute care organizations using PointClickCare manage a high volume of critical documents - admissions, discharge summaries, lab results, referrals, and more. Handling this paperwork efficiently is essential for patient care and smooth operations. Documo streamlines fax and document workflows for PointClickCare users by combining cloud fax with intelligent document processing (IDP), helping teams automatically extract key information, organize documents, and ensure they reach the right staff - while keeping all workflows secure and compliant.
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Why Documo and PointClickCare Matters
Fax is still a key communication channel in post-acute care, and managing it efficiently is critical for smooth operations and patient care. Documo helps PointClickCare users streamline document workflows:
Send and Receive Faxes Without Leaving Your Workflow
All fax communication is handled alongside your PointClickCare processes, so staff don’t have to switch between systems.
Automated Processing with IDP
Incoming documents are scanned, classified, and key information is extracted automatically, helping teams organize and prioritize faxes quickly.
Secure, HIPAA-Aligned Handling
Every document is encrypted, logged, and fully auditable, keeping sensitive patient data protected.
Reduce Manual
Steps
IDP minimizes repetitive tasks like reviewing, sorting, and re-uploading documents, freeing staff to focus on patient care.
Built for Specialty Practice Operations
Post-acute care organizations handle large volumes of sensitive documents across multiple systems. Documo’s Intelligent Document Processing (IDP) with integrations helps streamline these workflows by:
Automatically Extracting Key Information
Pull patient details, discharge summaries, lab results, referrals, and other critical information from inbound documents.
Intelligent Routing for PointClickCare Workflows
IDP organizes incoming faxes, ensuring they reach the right patient chart - reducing manual sorting and delays.
Ensuring Full Auditability and Compliance
Maintain detailed logs for every document, meeting HIPAA and regulatory requirements.
Connecting Your Entire Tech Stack
IDP works alongside cloud fax and other integrations, allowing documents to flow seamlessly between PointClickCare and other systems your team relies on.
Discover Our Intelligent Document Processing
AI-enabled workspaces streamline document management by automatically identifying patients, classifying document types, and converting faxes or uploaded scans into searchable text.
Easily integrate with your EHR using powerful APIs and custom document classification models tailored to your workflow.
Keep Fax From Slowing Down Your Workflow
By combining cloud fax with IDP, Documo helps ModMed users streamline document workflows.
Accelerate Admissions, Referrals, and Care Transitions
Automatically process inbound faxes and route them to the right team or workflow in your PointClickCare environment, helping critical information move quickly.
Reduce Lost or Misfiled Documents
IDP extracts key details and ensures documents reach the correct staff, department, or patient record every time.
Free Staff From Repetitive Manual Tasks
Eliminate printing, scanning, and re-uploading. Staff can spend less time on paperwork and more time on patient care.
Switching to Documo helped us reduce costs and improve service quality. Despite initial issues, Documo’s support was transparent and reassuring. We've found Documo's reliability and customer support to be invaluable, even though we wish there were fewer issues initially.
Benj KammGlidian
Documo made the 'buy vs. build' decision easy. They provided excellent service and support during our setup phase. We felt Documo’s powerful offering was the right fit for us to fully integrate a fax solution into our product portfolio.
Zane ConkleCytracom
Documo fit the need we had for a digital fax solution, especially with our growing print volume across locations. Their support is always responsive, and it was easy to set up for remote teams with SSO and a flexible portal.
Levi OlsenGailey Eye Clinic
Documo was the only solution that understood our needs and provided excellent support. We’re a small team, so having reliable customer service matters greatly. From the first call to ongoing support, they've been amazing, making Documo the right choice for us.
Rachel GreenGrafton Integrated Health Network
Faxing is often outdated, but Documo makes it manageable. They've streamlined compliance issues, and even as a digital-first organization, we appreciate Documo's simplicity for remaining compliant while handling information efficiently.
Anthony MioHartford Healthcare