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Secure HIPAA-compliant cloud fax for healthcare

A HIPPA compliant cloud fax service is authorized to transmit and store sensitive data including PHI and ePHI.

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Why healthcare and enterprise organizations trust Documo

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Send and receive faxes

Encrypted document exchange

Fax protocol has inherent security features that make it an attractive means to transmit documents. We add to this by utilizing encryption technology whenever documents are transported to/from our network.

At rest encryption

All sensitive data is encrypted at rest. This means it cannot be accessed in any usable form outside of our secure web portal.

Secure socket layer protocol

Our web interface and API access is accessible only through secure HTTPS connections.

No fax maintenance

Never pay again for hardware, software, or to maintain your fax infrastructure.

Streamlined workflows

Fax APls, customer cover pages, auto-resends and more — so you can fax more efficiently.

Unlimited scalability

Scale up or down as often as your business needs change — and pay only for what you use.

The most trusted faxing solution for the healthcare industry

While wading through regulations can be confusing, choosing top-rated Documo is not. A HIPAA compliant cloud fax service like Documo is authorized to transmit and store sensitive data including PHI and ePHI.
Our HIPAA secure fax service is a top rated product for sending and receiving faxes from a computer. Since your practice does not need to print out papers, you do not need to worry about storing physical files or destroying them properly after faxing to ensure security compliance.
98%
of our customers stay for life
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5 star review

"Excellent API, Excellent Service! Could not be more pleased!" What do you like best? Their API is easy to use and has excellent features! Their documentation is also excellent. Their customer service is top notch as well.

Richard M.

Small Business

5 star review

The look and feel of the site is excellent. I found the software to be very easy to use and visually pleasing. This company offers monthly subscriptions, but they have a 14 day free trial where you can send/receive faxes. Easily and hands down the best online fax service that I have used.

Tony K.

Manager, Talent Acquisition & Onboarding Enterprise(> 1000 emp.)

5 star review

Documo provides a really fast and easy way to send faxes. The interface is very user-friendly and it was easy for me to figure out how to send faxes on the first try. You can submit a fax to be sent out within seconds. It also has good features for including cover letters in faxes. Also you can send the same fax to multiple fax numbers. Review collected by and hosted on G2.com.

Yuka O.

Product Designer Small-Business

5 star review

A central control panel to manage faxing across multiple users and devices is a dream come true for the IT department. We can quickly troubleshoot issues with fax delivery having all necessary information available in one spot. The fax print driver makes faxing from the computer even easier. Users simply print as they would to a printer and fill in a few boxes to send the fax.

Erick B.

Owner, Mid-market

Regulatory fax compliance

Maintaining compliance with industry regulations protects the privacy of your clients, reduces costly penalties, and safeguards your reputation

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HIPAA Compliant
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Sarbanes Oxley Compliant

Get in touch with our US based team of fax experts

We’ll help you assess your fax needs and determine the best solution for your business.

+1 (888) 966-4922

Here are a few things you might want to ask us about

Didn’t find an answer? You can go to our Help center or contact us by email

Yes, using a HIPAA-compliant fax service is safe for transmitting highly sensitive documents. It ensures secure handling and protects against unauthorized access, effectively preventing HIPAA violations.

HIPAA faxing offers enhanced security compared to email, as emails often lack sufficient security for contents and attachments. Faxing, whether through traditional phone lines or secure online cloud systems, safeguards information from unauthorized access, making it a safer option for transmitting sensitive data.

A HIPAA-compliant fax cover sheet, necessary for both online and traditional faxing, acts as a safeguard, ensuring that any inadvertent viewers at the receiving end are aware of the fax’s confidential nature. It should not contain any Protected Health Information (PHI) but must include a confidentiality notice, the total page count (cover sheet included), sender’s name and fax number, recipient’s name, and the subject of the fax, without disclosing any PHI.

No, a HIPAA-compliant fax machine isn’t necessary. Cloud fax services compliant with HIPAA use multifactor authentication and encrypt faxes from sending to receipt, accessible only via specific decryption keys, ensuring unauthorized individuals cannot view the faxes.

Yes, Documo offers both a secure web application and an embeddable API call for HIPAA fax services.

Healthcare entities such as hospitals, clinics, insurers, and providers utilize HIPAA-compliant fax services to secure PHI as part of their comprehensive security measures.

Yes! Documo provides a HIPAA-compliant fax app featuring a Business Associate Agreement, multifactor authentication, secure connections, and file encryption for comprehensive security.‍

Yes! Documo supports HIPAA-compliant fax-to-email services, ensuring data security through HTTPS connections, TLS 1.2 encryption for data in transit, and AES 256-bit encryption for stored data.

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