Secure HIPAA-compliant cloud fax for healthcare
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Encrypted document exchange

At rest encryption
All sensitive data is encrypted at rest. This means it cannot be accessed in any usable form outside of our secure web portal.

Secure socket layer protocol
Our web interface and API access is accessible only through secure HTTPS connections.

No fax maintenance
Never pay again for hardware, software, or to maintain your fax infrastructure.

Streamlined workflows
Fax APls, customer cover pages, auto-resends and more — so you can fax more efficiently.

Unlimited scalability
Scale up or down as often as your business needs change — and pay only for what you use.

The most trusted faxing solution for the healthcare industry


Regulatory fax compliance
Maintaining compliance with industry regulations protects the privacy of your clients, reduces costly penalties, and safeguards your reputation


Get in touch with our US based team of fax experts
We’ll help you assess your fax needs and determine the best solution for your business.
Here are a few things you might want to ask us about
Didn’t find an answer? You can go to our Help center or contact us by email
Yes, using a HIPAA-compliant fax service is safe for transmitting highly sensitive documents. It ensures secure handling and protects against unauthorized access, effectively preventing HIPAA violations.
HIPAA faxing offers enhanced security compared to email, as emails often lack sufficient security for contents and attachments. Faxing, whether through traditional phone lines or secure online cloud systems, safeguards information from unauthorized access, making it a safer option for transmitting sensitive data.
A HIPAA-compliant fax cover sheet, necessary for both online and traditional faxing, acts as a safeguard, ensuring that any inadvertent viewers at the receiving end are aware of the fax’s confidential nature. It should not contain any Protected Health Information (PHI) but must include a confidentiality notice, the total page count (cover sheet included), sender’s name and fax number, recipient’s name, and the subject of the fax, without disclosing any PHI.
No, a HIPAA-compliant fax machine isn’t necessary. Cloud fax services compliant with HIPAA use multifactor authentication and encrypt faxes from sending to receipt, accessible only via specific decryption keys, ensuring unauthorized individuals cannot view the faxes.
Yes, Documo offers both a secure web application and an embeddable API call for HIPAA fax services.
Healthcare entities such as hospitals, clinics, insurers, and providers utilize HIPAA-compliant fax services to secure PHI as part of their comprehensive security measures.
Yes! Documo provides a HIPAA-compliant fax app featuring a Business Associate Agreement, multifactor authentication, secure connections, and file encryption for comprehensive security.