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HIPAA-Compliant Cloud Fax, Built for Healthcare

Documo’s Cloud Fax lets healthcare teams send and receive critical documents securely, save hours of manual work, and ensure every fax is compliant - without hardware, maintenance, or complex setup.

Illustration of fax being sent by healthcare providers
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Cloud fax that's built healthcare

Fax That Keeps Up With Healthcare

Reduce Manual Work

Documo automates fax delivery, retries, and confirmations 
so staff can focus on patient care.

Ensure Compliance

Protect PHI and sensitive information with built-in encryption, audit trails, and secure access – meeting HIPAA, SOC 2, and FIPS standards.

Accelerate Workflows

Deliver time-critical documents instantly, with no delays, 
misroutes, or bottlenecks.

Scale Effortlessly

Pay only for what you send. Cloud fax scales with your organization. whether you’re a small clinic or a large hospital network.

Integrate With Existing Systems

Connect seamlessly to EHRs and backend systems via API.

Why Healthcare and Enterprise Organizations Trust Documo for Cloud Fax

Workflows
Turn Fax Into a Fully Automated Workflow
Replace repetitive fax tasks with automated workflows that reduce errors and give staff valuable time back.
Flexible Content Assembly
Build covers, pull documents from multiple systems, and generate complete fax packets that send themselves.
Intelligent Document Processing
Real-Time Status and Intelligent Routing
Know exactly where every fax stands and route inbound documents automatically to the right system or person.
Integrations
Fast, Lightweight Integration
Drop secure faxing into your application with minimal code and no legacy infrastructure.

Get in Touch with Our US-Based Team of Fax Experts.

We'll help you assess your fax needs and determine the best solution for your business.

A Few Things You Might Want to Know About Cloud Fax

Can’t find an answer? Check our Help Center or email us.

    Cloud fax can be deployed quickly with minimal disruption, especially when paired with familiar tools like print-to-fax or fax-to-email.

    Yes. Comprehensive audit logs provide visibility into fax activity, supporting compliance, investigations, and operational oversight.

    Yes. Documo’s platform is designed to support high-volume healthcare environments such as hospitals, health systems, and large clinics.

    Cloud fax eliminates manual handling, accelerates document delivery, and enables automation when combined with fax APIs and intelligent document processing.

    Absolutely. Documo’s cloud fax integrates with EHRs and other healthcare systems directly or through APIs, enabling seamless document exchange within clinical workflows.

    Fax remains deeply embedded in healthcare because it aligns with regulatory expectations, interoperability needs, and existing workflows. Cloud fax enhances fax with modern security, visibility, and automation—without disrupting established processes.

    Yes. Cloud fax can fully replace physical fax machines, or it can work alongside existing devices using Documo’s fax machine connector to support hybrid environments.

    Documo protects PHI through secure transmission, controlled access, detailed audit trails, and cloud infrastructure designed for sensitive data. These safeguards ensure fax remains a trusted communication method in healthcare.

    Yes. Documo’s cloud fax platform is built specifically for regulated industries like healthcare, with encryption, access controls, audit logging, and HIPAA-aligned security practices. Business Associate Agreements (BAAs) are available to support compliance requirements.

    Cloud fax modernizes traditional faxing by securely transmitting documents over the internet instead of phone lines. For healthcare organizations, cloud fax preserves the reliability and regulatory trust of fax while enabling faster delivery, digital access, and HIPAA-compliant handling of patient information.