Introduction
ModMed EHR, part of Modernizing Medicine, is a leading electronic health record (EHR) software provider specializing in solutions tailored for specialty care settings. Their platform empowers patients to actively participate in their healthcare journey while optimizing clinician productivity and satisfaction.
According to G2, ModMed EHR is the top provider in terms of market presence and customer satisfaction. However, it’s important to note that G2 often favors the number of reviews, and the G2 score aims to balance this. For example, Epic has hundreds of customers, but sits in the top right quadrant because they serve a different segment of the market.
Table of Contents
What is a Specialty-Specific EHR?
“Specialty-Specific EHR” refers to health care provided for a specific area of medicine, like dermatologists, ophthalmologists, orthopedic surgeons, podiatric surgeons, gastroenterologists, plastic surgeons, otolaryngologists, urologists, and pain management. EHRs end up serving as digital repositories of patient health information (PHI), allowing healthcare providers to efficiently centralize and access vital data. These specialties end up being vastly different organizations from hospital systems that have a variety of services to cover. As such, these practices need a more fit-for-purpose type of software.
Why Faxing Persists in Specialty Care and ModMed?
In specialty care, data is often bouncing around between hospital systems and primary care providers to the specialty care center. That is because of the hub-and-spoke model that healthcare uses, driven largely by insurance requiring a referral to these specialty care operations. This ends up requiring the exchange of patient records between providers and payers for comprehensive care and accurate billing. Faxing remains crucial due to this data fragmentation, facilitated through ModMed’s EHR.
Cloud Fax Integration with ModMed
Several cloud fax providers, including Documo, integrate seamlessly with ModMed EHR. Documo is recognized for secure document handling and efficient integration capabilities, enhancing operational workflows within ModMed’s platform.
However, the watch point for looking at cloud fax vendors is if they own their own network. This can drive a huge difference in both the cost and quality of service. What most people do not know is that the vast majority of faxing services operate off of a few backbone providers. Documo stands out as one of the only services that owns their own network.
Evaluating ModMed EHR Fax Solutions
There are really four key things to consider when looking at cloud fax vendors. Every cloud fax solution should be evaluated on four core principles. Documo outperforms on all of them:- Is it reliable? Documo delivers the most dependable faxing service.
- Is it compliant? Every Documo plan is HIPAA-compliant by default.
- Is it secure? With bank-grade security, Documo safeguards sensitive data.
- Is it priced right? Documo offers the most scalable and transparent pricing in the market.
- Are they focused on Healthcare?
- Do they have a native API with ModMed?
- Do they make you pay for customer service levels?
- Do they use AI for document processing?
- Is every one of their plans HIPAA compliant?
Why Choose Documo for ModMed EHR Fax Integration?
The New York Times describes Documo as “The best online fax for sensitive documents.” Documo is the market leader in cloud fax and intelligent document processing for several key reasons:- Customer Support
Documo offers responsive customer support via email and phone and does not charge extra for premier support. Documo’s philosophy is that every customer matters. According to the New York Times:
“The live chat support is excellent. We contacted chat support several times during testing, and in every case the US-based live agents responded quickly and helpfully. Overall, the customer support experience was one of the best we’ve had, period.”
- Healthcare Focused Documo is a healthcare-first company, every one of their pricing plans is HIPAA compliant and they are fundamentally dedicated to innovation and continuous feature development for the industry.
- Features That Solve Real Problems Documo provides a seamless experience across cloud fax, e-signatures, EHR integrations, and intelligent document processing—designed to streamline workflows and reduce the inefficiencies of traditional faxing.
- Native ModMed Integration Right out of the box, Documo offers a seamless ModMed Integration. No need to mess around with other solutions that don’t integrate or pretend to integrate.
