Feature Guide

Getting Started with Unstructured Fax Data, Healthcare Workflows, and Your EHR

This white paper explores the critical roles of structured and unstructured data within healthcare workflows and the unique challenges they…

Read

Insights

What Role Does AI Play in Managing Healthcare Information?

The promise of AI in healthcare is vast, with plenty of ink spilled around the rapid application of technology to…

Read

Pricing

Why Documo?

Free Trial

Contact Sales

Support Center

Login

+1 (888) 966-4922

How to Share Lab Results Securely Between Facilities

Author: documo
August 22, 2025

Lab Results Move Healthcare Forward – But Only if They Move Securely

Every minute matters when it comes to patient careFrom biopsies and blood panels to rapid diagnostic tests, these reports must reach the right people quickly, securely, accurately, and in full compliance.

The reality? Most facilities are still relying on fax often because email can’t guarantee the same level of HIPAA compliance without extra security layers. But not all fax is created equal.

The difference between faxing and secure faxing could mean the difference between meeting HIPAA standards or facing a costly breach.

Why Fax Is Still the Standard for Lab Results

Healthcare has been chasing interoperability for decades, but until every EHR can speak the same language, fax remains the common denominator. It’s universally understood, widely implemented, and when done right—HIPAA-compliant.

The “when done right” part is key. Because physical fax machines, unsecured lines, and manual delivery open the door to:

  • Misdelivery: Sending to the wrong number or wrong facility
  • PHI exposure: Unattended printouts sitting on a fax tray
  • Lack of audit trails: No proof that the right person received the results

That’s why cloud fax is rapidly replacing traditional fax hardware in lab result workflows.

How Cloud Fax Secures Lab Result Delivery

With the right cloud fax platform—like Documo—you get more than digital convenience. You get encryption, authentication, and visibility from the moment a result leaves one facility until it arrives at another.

  1. Encrypted Transmission
    Cloud fax uses TLS encryption in transit and AES encryption at rest, ensuring PHI is secure end-to-end.
  2. Verified Recipients
    Recipient numbers and identities are authenticated before delivery, reducing misdirected results.
  3. Real-Time Delivery Confirmation
    You get a digital receipt for every sent or received fax—proof for compliance and peace of mind.
  4. Audit Trails
    Every action (send, receive, view, download) is logged for accountability.

        Step-by-Step: Sharing Lab Results Securely Between Facilities

        1. Scan or Upload your lab result directly into your cloud fax portal.
        2. Double-Verify the Destination using stored, pre-approved recipient lists.
        3. Encrypt & Send via your HIPAA-compliant cloud fax provider.
        4. Confirm Receipt in real-time using your delivery log.
        5. Archive Securely in an encrypted, access-controlled repository.

        Bonus: Adding IDP for Faster, Smarter Results Routing

        If your facility is sending or receiving dozens—or hundreds—of lab results daily, Intelligent Document Processing (IDP) can make the process even faster. With IDP, your system can:

        • Auto-recognize document type (“Lab Result”)
        • Extract patient identifiers
        • Easily route to the correct EHR folder

        That means results move not just securely, but instantly into the right hands.

        FAQ

        Q: Can lab results be sent by fax under HIPAA?
        Yes — as long as the fax method is HIPAA-compliant, encrypted, and sent to the correct recipient.

        Q: Is cloud fax more secure than traditional fax?
        Absolutely. Cloud fax adds encryption, delivery tracking, and access controls that paper fax machines can’t provide.

        The Smart Way to Share Lab Results

        Fax isn’t going away tomorrow—but the way we use it can evolve today. Cloud fax makes lab result sharing not only faster, but measurably safer. And when you add automation like IDP, you’re not just checking a compliance box—you’re actively improving patient care timelines.

        We’re Here to Help. Let’s get Started.

        Start Free Trial

        Related Content

        Start sending and receiving faxes in minutes.