FaxZero vs MyFax vs Documo: Which Online Fax Service Should You Choose?
Looking for an online faxing solution? FaxZero, MyFax, and Documo are three services that serve very different needs. FaxZero is great for occasional faxes. MyFax offers traditional online fax plans, and Documo is designed for serious business use, especially in healthcare, legal, and finance sectors.
In this breakdown, we’ll compare FaxZero vs MyFax vs Documo to help you choose the best online fax solution.
Table of Contents
Pricing Breakdown
| Service | Starting Price | Included Pages | HIPAA Compliance |
| FaxZero | Free (with ads), $2.09/fax (no ads) | Up to 5 free/day | No |
| MyFax | $10/month | 100 sent / 200 received | No |
| Documo | Custom, scalable pricing | Flexible limits | Yes (default) |
Takeaway: FaxZero is great for one-off, personal faxes. MyFax offers a step up with traditional plans, but lacks critical business features like HIPAA compliance and API access. Documo is purpose-built for secure, scalable, and compliant faxing across industries like healthcare, legal, and finance.
Features Comparison
| Feature | FaxZero | MyFax | Documo |
| HIPAA Compliance | ❌ | ❌ | ✅ |
| Free Option | ✅ (ad-supported) | ❌ | ✅ |
| Fax via Email | ❌ | ✅ | ✅ |
| Custom Branding | ❌ | ❌ | ✅ |
| Audit Trails | ❌ | ❌ | ✅ |
| API Access | ❌ | ❌ | ✅ |
Which One Is Right for You?
If you need to send a fax here and there – maybe once a month or once a year – FaxZero might do the trick. MyFax offers a slightly more traditional setup with basic monthly plans, but it lacks critical features like audit trails, API access, and HIPAA compliance. MyFax does not offer a Business Associate Agreement (BAA), which is a required HIPAA safeguard. That makes it a risky choice for any business handling sensitive information.
Documo, by contrast, is built for business-grade faxing. It offers secure, encrypted transmissions with real-time delivery logs, full audit trails, and out-of-the-box HIPAA compliance – ideal for healthcare, law firms, finance teams, and any organization needing reliable document communication.
Final Verdict
FaxZero is fine for one-off, personal faxes. MyFax is an affordable step up, but still lacks HIPAA compliance, API access, and enterprise security. For real business needs, Documo stands apart as the only one built for scale, compliance, and modern infrastructure.
Try Documo Today
Start your free trial and experience cloud faxing that’s built for real business needs. No ads. No limits. Just secure, seamless faxing.
There’s a reason Documo is one of the highest-rated cloud fax platforms on G2.
What Our Customers Say
- “Super simple interface that helps us save time and focus on work.” – Practice Manager via G2
- “Support was responsive and helpful when we were setting up. Great for HIPAA faxing.” – Clinic Director via G2
- “We use Documo’s API to integrate faxing into our internal platform. Works flawlessly.” – Healthcare CTO via G2
Frequently Asked Questions
Is FaxZero secure for sending sensitive documents?
No. FaxZero is not HIPAA-compliant and does not offer encryption or audit trails, which makes it risky for sensitive information.
Is Documo HIPAA compliant?
Yes. Documo is HIPAA-compliant out of the box. You get signed BAAs, audit trails, and encrypted transmission without any upsells.
Can I send a fax for free using Documo?
Yes. Documo is a professional-grade fax solution with enterprise features, and a 14-day free trial.
Does Documo support API faxing?
Yes. Documo is built for developers with a modern RESTful API and full integration support.
Which is best for business use?
FaxZero is good for quick, one-off faxes. MyFax is a slight step up. However, only Documo is built for secure, compliant, and scalable business faxing.
Is MyFax secure enough for sensitive or HIPAA-regulated faxes?
No. MyFax does not include HIPAA compliance or full audit logging, which makes it unsuitable for industries like healthcare or finance that require secure document handling. For those needs, Documo is a better fit.
