Documo, a healthcare focused platform for compliant document exchange and workflow automation, announced its participation in PointClickCare’s Marketplace. The integration is designed to help healthcare organizations address the operational burden created by fax-based communication by transforming incoming documents into usable, structured data within PointClickCare workflows.
Fax remains one of the most widely used methods of compliant communication in healthcare, but it often introduces significant manual work due to unstructured documents that require staff to review, route, and re-enter information. Through this collaboration, Documo works alongside PointClickCare to help organizations move beyond simply receiving documents and toward automating how information is captured, processed, and acted upon inside the system.
“Fax remains a foundational communication channel in healthcare, but it has long created significant downstream operational and data challenges,” said Denis Whelan, CEO of Documo. “By embedding secure, cloud-based fax directly into PointClickCare and applying Al-driven intelligent document processing, we transform faxed information from unstructured, manual work into usable data. In collaboration with PointClickCare, we are enabling healthcare organizations to move information faster, reduce friction, and maintain security and compliance across the care continuum.”
By integrating Documo’s platform with PointClickCare, healthcare organizations can streamline how documents are received, routed, and processed, minimizing reliance on manual review, disconnected systems, and paper-driven workflows. The result is improved efficiency, better visibility into document driven processes, and more consistent information flow across care settings.
“Our customers are increasingly looking for customized, integrated solution sets to achieve their business goals,” said Mike Boesveld, Director, Marketplace Strategy at PointClickCare. “The PointClickCare Marketplace offers a wide range of integrated solutions with quick and easy implementation. We’re excited to integrate with Documo to further extend our customer’s technology capabilities.”Together, PointClickCare and Documo are helping healthcare organizations modernize how information moves through their operations, bridging the gap between compliant communication methods and efficient, data driven workflows. The integration is available to PointClickCare customers via Marketplace today.
About Documo
Documo provides secure, cloud based fax and Al driven intelligent document processing solutions with built in HIPAA compliance. Trusted by thousands of healthcare and regulated industry organizations, Documo simplifies administrative tasks and improves patient outcomes. As a SOC2 certified organization, Documo maintains the highest security and compliance standards for protected health information, ensuring complete adherence to HIPAA regulations in all document processing operations.
For more details, please refer to the press release.
