Introduction
Jane Software Inc. is a popular, user-friendly electronic health record (EHR) and practice management platform tailored for allied health and wellness professionals (Behavioral Health). Designed to help clinics run more smoothly, Jane Software empowers over 200,000 providers to manage scheduling, charting, billing, and patient communication in one intuitive system.
Jane is loved by their customers because of their mission-based approach to helping helpers. They recently won a Stevie Award for Customer Service Department of the Year.
Jane Software is a cloud-based EHR and practice management platform built for health and wellness providers, including behavioral health, physical therapy, and massage therapy clinics.
Table of Contents
What is Practice Management for Behavioral Health?
Behavioral health encompasses the prevention, diagnosis, and treatment of mental health and substance use disorders, focusing on overall emotional and psychological well-being. Jane.app, an electronic health record (EHR) platform designed for allied health professionals, supports behavioral health practices by providing tools for scheduling, charting, billing, and patient communication, all tailored to the specific needs of mental health providers. Its specialty-specific features ensure practitioners can efficiently manage appointments, securely document patient progress, streamline insurance claims, and maintain HIPAA compliance, thereby facilitating comprehensive behavioral healthcare delivery.
Why Faxing Persists in Behavioral Health and Jane.app
Even with modern systems like Jane Software, faxing remains essential. That’s because data often flows between multiple parties: primary care providers, hospitals, insurers, and behavioral health providers. This is especially true when referrals are required, which is common in insurance-based systems.
That means providers must frequently exchange patient records, intake forms, diagnostic results, and billing information across disconnected systems, and fax is still the most universally accepted and HIPAA-compliant method. The Jane.app platform can be enhanced by cloud fax integration to streamline these workflows.
Cloud Fax Integration with Jane Software
In 2024, Jane.app announced an integration with Documo to introduce cloud fax to customers. The integration enables Jane customers to fax within their patient charts by simply connecting Documo from their integration panel.
Evaluating Fax Solutions for Jane Software
When evaluating cloud fax providers, there are really four key things to always look for:- Is it reliable? Documo is engineered for uptime and consistent delivery.
- Is it compliant? Every plan is HIPAA-compliant by default.
- Is it secure? Documo uses bank-grade encryption to protect PHI.
- Is it priced right? Transparent, scalable pricing—no surprises.
- What is their customer support like?
- Are they focused on healthcare?
- Do they offer native integration with Jane Software?
- Do they charge for better support?
- Do they offer AI-driven document processing?
- Are all plans fully HIPAA compliant?
Why Choose Documo for Jane Software Fax Integration?
The New York Times describes Documo as “The best online fax for sensitive documents.” As the market leader in cloud fax and document intelligence, Documo is built for modern healthcare practices.
✅ Best-in-Class Support
Documo delivers fast, human support via phone and email, without charging extra for premium access.
“The live chat support is excellent… US-based live agents responded quickly and helpfully. Overall, the customer support experience was one of the best we’ve had, period.” — The New York Times
✅ Healthcare-First Philosophy
Every plan is HIPAA compliant. Documo’s product roadmap is aligned with solving real issues in the healthcare space through automation and thoughtful design.
✅ Features That Actually Help
Documo goes beyond faxing—combining intelligent document routing, OCR, e-signatures, and EHR integrations in one seamless platform.
✅ Native Jane.app Integration
Documo integrates directly with Jane.app. No middleware, no workarounds. Just a clean, simple connection to make your workflows faster and more secure.
Ready to see it in action?
Reach out to the team at Documo—we’d love to show you how our platform integrates directly into Jane.app. Free trials, real support, and trusted infrastructure await.
Let’s make faxing smart again.
