Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Documo: Eliminating the Administrative Burden in Healthcare Created by Cloud Fax ## Sitemaps [XML Sitemap](https://www.documo.com/sitemap_index.xml): Includes all crawlable and indexable pages. ## Resources - [Healthcare Workflow Automation: The Complete Guide to Turning Information Into Action](https://www.documo.com/blog/healthcare-workflow-automation-the-complete-guide-to-turning-information-into-action/): Key takeaways: Healthcare workflow automation uses software and AI to move work from information received to action taken, with less manual intervention. In Documo's 2026 survey of 139 healthcare operations leaders: 62% say more than a quarter of document work happens outside the EHR; 48% say document delays often or always hurt patient care; and 76% estimate that more than 10% of referrals never become a completed appointment. - [2026 Document Workflow Automation Report](https://www.documo.com/white-papers/document-workflow-automation-report-2026/) - [What Actually Changes When You Automate Referral Intake](https://www.documo.com/blog/what-actually-changes-when-you-automate-referral-intake/): Referral automation is a broad phrase covering several different products. Some automate patient outreach. Some automate scheduling. Some automate prior authorization attached to the referral. Some automate intake, meaning the referral document arriving and getting to the right place. - [Document Automation for Healthcare: A Complete Guide for 2026](https://www.documo.com/blog/document-automation-for-healthcare-a-complete-guide-for-2026/): Two very different things get called document automation, and mixing them up is expensive. The first is making documents. Consent forms, visit summaries, patient statements, referral letters. You decide what you need, software fills in the details, and it goes out. The second is handling documents that show up. A fax lands. Someone has to open it, figure out what it is, work out which patient it belongs to, and put it in the right chart. Most practices buy software for the first problem. Most practices actually have the second one. This guide covers both, and spends most of its time on the second, because that is where the pile on somebody's desk comes from. - [Introducing Workspaces: Shared Team Inboxes, Now on Every Documo Account](https://www.documo.com/blog/introducing-workspaces-shared-team-inboxes-now-on-every-documo-account/): A shared fax inbox fails in three predictable ways: nobody knows whether a document was seen, access is all or nothing, and the handoff depends on someone remembering. Workspaces fixes ownership, access and routing. Intelligent Document Processing fixes the sorting and keying that remains. Workspaces is included on every Documo account at no additional cost. - [Multi-Location Practices: What Standardizing Document Intake Actually Saves](https://www.documo.com/blog/multi-location-practices-what-standardizing-document-intake-actually-saves/): Standardizing document intake across locations saves in five places: consolidated vendor contracts, lower per-site administrative overhead, less handling time per document, more captured referral revenue, and faster onboarding for each new acquisition. The largest line is usually referral revenue, not labor. The savings that fail to appear are the ones assumed rather than measured. - [The Best Document and Fax Automation Software for Eye Care Practices in 2026](https://www.documo.com/blog/the-best-document-and-fax-automation-software-for-eye-care-practices-in-2026/): The best document automation platform for an eye care practice does more than transmit faxes. It reads inbound documents, classifies them, routes them by subspecialty and location, and writes structured data into the chart. Documo is the top pick for multi-location eye care groups in 2026, and the only platform on this list with a published eye care result behind it. - [How Inbound Documents Find the Right Patient Chart — The Matching Problem Behind Every EHR Automation](https://www.documo.com/blog/how-inbound-documents-find-the-right-patient-chart-the-matching-problem-behind-every-ehr-automation/): Every claim made about healthcare document automation — faster referral intake, same-day prior authorization, no manual data entry — rests on a single step that almost nobody discusses: the system has to figure out which patient the document belongs to, and which chart to write it into. - [Why Behavioral Health Referrals Still Run on Fax in 2026 and What It Takes to Close the Loop](https://www.documo.com/blog/why-behavioral-health-referrals-still-run-on-fax-in-2026-and-what-it-takes-to-close-the-loop/): Behavioral health referral coordination still runs on fax for four structural reasons, none of which are about reluctance to modernize: - [From Fax to Chart: What Automated Patient Intake Recovers in Staff Hours](https://www.documo.com/blog/from-fax-to-chart-what-automated-patient-intake-recovers-in-staff-hours/): Healthcare organizations rarely struggle because a single fax takes too long to process. The real burden comes from repetition. - [What Is Automation Debt in Healthcare – and How Do You Fix It?](https://www.documo.com/blog/what-is-automation-debt-in-healthcare-and-how-do-you-fix-it/): Definition: Automation debt is the operational burden created by automations that are disconnected, overly customized, poorly documented, or no longer aligned with the workflow they were built to support. It is the accumulated future cost of solving problems one task at a time without an end-to-end design. - [What Actually Changes When Fax Files Straight Into Your EHR](https://www.documo.com/blog/what-actually-changes-when-fax-files-straight-into-your-ehr/): Fax-to-EHR integration is a workflow in which inbound faxed documents are received, made machine-readable, classified by type, matched to a patient record, and routed into an EHR-connected work queue — without requiring staff to manually download and re-upload each file. - [5 Healthcare Trends in 2026 Signaling a Shift in Health IT Vendor Evaluation](https://www.documo.com/blog/5-healthcare-trends-in-2026-signaling-a-shift-in-health-it-vendor-evaluation/): Health systems are heading into 2027 with less room for error than they've had in years. A merger might just have handed their leadership team a new set of hospitals to run. Their IT department can't find the one person who could keep pace with AI on their own. Regulators are actively checking whether health data promises hold up. Another vendor breach just made headlines. And a Medicare subsidy that's been propping up margins is about to disappear. - [Healthcare Doesn’t Need Another AI Pilot. It Needs More Operational Capacity.](https://www.documo.com/blog/healthcare-doesnt-need-another-ai-pilot-it-needs-more-operational-capacity/): It's 9:40 on a Tuesday morning, and somewhere in a fax inbox, a referral has been sitting for twenty minutes. A physician sent it over first thing, right after seeing a patient who needs a specialist, soon. The front desk hasn't gotten to it yet. There's a stack ahead of it: insurance paperwork, a prior auth request, two more referrals that came in overnight. Someone will open it, read it, and start typing the patient's name, phone number, and insurance details into another system by hand. That will take another ten minutes or so. Only then does anyone call the patient. - [Fax Modernization for Eye Care Practices: What’s Actually Slowing You Down](https://www.documo.com/blog/fax-modernization-for-eye-care-practices-whats-actually-slowing-you-down/): Quick summary: Most ophthalmology practices still send and receive a lot of their paperwork, referrals, prior authorization forms, insurance correspondence, by fax. That's not a technology failure so much as a technology gap: the fax machine works, but nothing it produces is usable data until a person retypes it somewhere else. National data from CAQH puts a number on what that gap costs the industry. This piece covers what the data actually shows, where it hits eye care practices hardest, and what modernizing the fax step actually changes day to day. - [What is referral leakage? A guide for healthcare leaders](https://www.documo.com/blog/what-is-referral-leakage-a-guide-for-healthcare-leaders/): Referral leakage is what happens when a patient is referred for care but never completes it inside the intended network or practice. Sometimes the patient goes out of network. More often, the referral simply stops moving. A fax arrives and gets lost in a queue. A follow-up call never happens. Industry research puts leakage rates between 20% and 70% depending on service line, and roughly two-thirds of the underlying failures trace back to document workflow rather than patient preference. - [Eye Associates for New Mexico: 50% Faster Referrals, 25% More volume, No Added Staff](https://www.documo.com/case-studies/eye-associates-for-new-mexico/) - [Regalo Health Moves High-Volume Healthcare Fax to the Cloud](https://www.documo.com/case-studies/regalo-health/) - [How to Evaluate a HIPAA-Compliant Fax & IDP API: A Security and Integration Checklist for Developers](https://www.documo.com/blog/hipaa-compliant-fax-and-idp-api-security-and-integration-checklist-for-developers/): What should developers check when evaluating a HIPAA-compliant fax API? Two layers. For security and compliance: encryption in transit and at rest, a signed BAA, an independent attestation like SOC 2 Type II, audit logging, and access controls. For integration: a documented REST API, webhooks, a sandbox, SDKs, reliable retries, documented throughput, and a path for inbound documents. - [The Fastest Quick Win on Your Healthcare Digital Transformation Roadmap](https://www.documo.com/blog/the-quickest-win-on-your-healthcare-digital-transformation-roadmap/): The fastest quick win on a healthcare digital transformation roadmap is modernizing fax and inbound document workflows. Fax is the most universal manual process in healthcare administration, it is highly visible to staff, and it can be modernized in weeks rather than quarters — giving a transformation leader a measurable early result that touches cost, efficiency, compliance, and risk. - [Inbound Fax Automation: How to Fix Referral and Prior Authorization Delays](https://www.documo.com/blog/how-to-automate-referral-and-prior-authorization-workflows/): Quick answer - [Healthcare Fax Vendor Consolidation: A 2026 Checklist for IT Leaders](https://www.documo.com/blog/healthcare-fax-vendor-consolidation-checklist-2026/): Healthcare fax vendor consolidation is the practice of replacing multiple fax systems with a single HIPAA-compliant cloud fax platform to reduce support tickets, simplify billing, improve reliability, and close compliance gaps. The best time to evaluate it is at contract renewal. Prioritize a vendor that provides a signed Business Associate Agreement (BAA), SOC 2 certification, documented delivery reliability, EHR integration, number porting, audit logging, and a single administrative console for every site. - [Referral Intake Automation for Healthcare](https://www.documo.com/blog/referral-intake-automation-for-healthcare/): Referral intake is the first handoff in a patient's care journey - and it is one of the most operationally fragile. For most specialty clinics, imaging centers, behavioral health providers, and multi-site groups, referrals still arrive by fax. They arrive in inconsistent formats, with missing fields, across multiple pages, from dozens of referring providers. And they still get triaged manually. - [What HIPAA Non-Compliance Actually Costs Healthcare Organizations in 2026](https://www.documo.com/blog/what-hipaa-non-compliance-actually-costs-healthcare-organizations-in-2026/): There is a version of the HIPAA compliance conversation that has been happening in healthcare boardrooms and finance committees for twenty years. It goes like this: compliance is a regulatory obligation managed by legal and IT, enforced through audits and corrective action plans, and measured by whether the organization has been fined. The fine schedule is understood. The risk is priced in. The function is staffed accordingly. - [HIPAA-Compliant Fax Checklist: 30 Requirements Every Healthcare Team Needs to Meet](https://www.documo.com/blog/hipaa-compliant-fax-checklist-30-requirements-every-healthcare-team-needs-to-meet/): Fax remains the dominant method for exchanging clinical documents in healthcare. Referrals, lab results, prior authorizations, discharge summaries, and consent forms still travel by fax in the majority of healthcare organizations — and HIPAA still governs every one of those transmissions. - [Cloud Fax vs. Fax Server for Healthcare: Security, Cost, Compliance, and Workflow Comparison (2026)](https://www.documo.com/blog/cloud-fax-vs-fax-server-for-healthcare/): Fax never left healthcare. Despite decades of predictions that it would be replaced by secure messaging platforms, patient portals, and direct EHR-to-EHR integrations, the majority of healthcare organizations — from large hospital systems to independent specialty practices — still rely on fax as their primary method for exchanging clinical documents. - [Why Faxes Fail: The 10 Most Common Causes (and Fixes) in Healthcare](https://www.documo.com/blog/10-most-common-reasons-faxes-fail-in-healthcare/): A failed fax in healthcare is rarely just a delivery problem. It is a delayed referral, a stalled prior authorization, a lab result that never reached the ordering provider. Eighty-eight percent of healthcare practitioners say fax-related delays affect patient care, according to Documo's 2025 Stuck in the Fax Lane survey — and the underlying causes of those delays are, surprisingly, well understood. There are roughly ten of them, and once you know what to look for, the fix usually takes minutes rather than hours. - [Your IDP Is Only As Good As the Fax Infrastructure Beneath It](https://www.documo.com/blog/your-idp-is-only-as-good-as-the-fax-infrastructure-beneath-it/): Healthcare organizations are losing referrals, drowning in prior authorization paperwork, and watching claims get denied for missing attachments. Intelligent Document Processing — the use of AI to automatically read, classify, extract, and route inbound documents — has emerged as the answer. Vendors are multiplying. Budgets are being allocated. Implementations are underway. - [Inbound Fax Automation for Healthcare: The Complete Guide](https://www.documo.com/blog/complete-guide-to-inbound-fax-automation-for-healthcare/): Key takeaways - [Build vs. Buy IDP: Why Healthtech Product Teams Should Buy Document Processing](https://www.documo.com/blog/build-vs-buy-idp/): For most healthtech product teams, buying intelligent document processing is a better use of engineering capacity than building it. The case is straightforward once the underlying numbers are visible, and the goal of this post is to make those numbers visible — so the decision takes hours rather than quarters. - [How Intelligent Document Processing Streamlines Prior Authorization Workflows](https://www.documo.com/blog/how-intelligent-document-processing-streamlines-prior-authorization-workflows/): Quick take: Prior authorization is one of the most document-heavy workflows in healthcare — referrals come in, payer policies get consulted, requests go out, denials and appeals move back and forth. Most of the staff time spent on PA isn't decision-making; it's finding, reading, and re-typing documents. That's where Intelligent Document Processing (IDP) makes a measurable difference, often more than practices expect when they first evaluate it. - [EHR-Native IDP vs Documo IDP: Why a Purpose-Built Platform Wins in 2026](https://www.documo.com/blog/why-a-purpose-built-idp-platform-wins/): Quick answer: EHR-native IDP only acts on documents that are already inside the chart, which means it never solves the real bottleneck — the manual work of getting unstructured faxes, referrals, and PDFs into the EHR in the first place. Documo IDP processes documents before they reach the chart, classifies 20+ healthcare document types out of the box, and has been shown to cut document turnaround times by 50%+. For any healthcare organization handling meaningful inbound document volume, EHR-native IDP is structurally the wrong layer for the job. - [Agentic AI for Referral Intake: How Specialty Practices Are Eliminating the Manual Bottleneck](https://www.documo.com/blog/agentic-ai-for-referral-intake/): Referral intake is one of the most operationally consequential workflows in any specialty practice. It determines how quickly new patients move into care, how reliably specialty schedules fill, and how much administrative capacity gets absorbed by manual document handling rather than the work that actually drives revenue and patient outcomes. For most practices, it's also one of the most stubbornly manual processes in the building — fax-driven, document-heavy, and dependent on staff to read, classify, match, and route every inbound referral by hand. - [How to evaluate healthcare document integration: a buyer’s guide](https://www.documo.com/blog/how-to-evaluate-healthcare-document-integrations/): Healthcare practices evaluating document processing vendors typically discover, somewhere mid-evaluation, that the word "integration" means very different things to different vendors. Two systems can both claim to "integrate with PointClickCare" and deliver completely different results. One arrives in the EHR ready for staff to handle manually. The other arrives already classified, matched to the right patient, and routed to the correct workflow. Both vendors checked the integration box during the demo. Only one delivered the operational result the practice was buying. - [What Is Agentic AI? And Why It Matters to the People Behind Healthcare Work](https://www.documo.com/blog/what-is-agentic-ai-healthcare/): Agentic AI is artificial intelligence that takes autonomous, multi-step action within defined boundaries — observing information, interpreting it, deciding, and carrying work forward until a human is genuinely needed. In healthcare operations, it replaces interrupted document handoffs with continuous intelligent flow, changing not just the speed of work but its structure, and returning intake coordinators, operations teams, lab staff, and physicians to the work they actually trained for. - [OCR in Healthcare Is Dead](https://www.documo.com/blog/ocr-in-healthcare-is-dead/): There. I said it. - [Why Healthcare Faxes Keep Landing in the Wrong Chart – And What It Costs](https://www.documo.com/blog/why-healthcare-faxes-keep-landing-in-the-wrong-chart-and-what-it-costs/): Every healthcare administrator knows the feeling. A phone call comes in from a frustrated provider asking why their referral never made it to the right place. Someone on the team digs through the queue, checks the system, and eventually finds it: a fax sitting in the wrong patient's chart, or worse, routed to the wrong department entirely. An apology is made, the document gets re-sent, and everyone moves on. - [Stop Treating Physician Burnout – Start Fixing the System Behind It](https://www.documo.com/blog/stop-treating-physician-burnout-start-fixing-the-system-behind-it/): Physician burnout has become one of the most widely discussed issues in healthcare, yet despite years of attention, the problem continues to grow. Organizations have invested in wellness programs, resilience training, and staffing adjustments, all with the goal of supporting physicians in increasingly demanding environments. - [How the Documo and ModMed Integration Helps Healthcare Practices Work More Efficiently](https://www.documo.com/blog/how-the-documo-and-modmed-integration-helps-healthcare-practices-work-more-efficiently/): Running a healthcare practice today involves far more than delivering excellent clinical care. Behind every patient visit is a constant flow of information that must move smoothly between providers, specialists, administrative teams, and systems. Referrals need to be received and reviewed, patient records must be shared across organizations, and documentation has to reach the right place before care can even begin. - [10 Signs Administrative Burnout Is Quietly Taking Over Healthcare Organizations](https://www.documo.com/blog/10-signs-administrative-burnout-is-taking-over-healthcare-organizations/): Administrative burnout is rarely dramatic or obvious at first. Instead, it creeps in slowly, showing up in subtle ways that organizations sometimes overlook until the impact becomes impossible to ignore. - [Documo Integrates with PointClickCare to Streamline Document Driven Workflows Across the Healthcare Landscape](https://www.documo.com/blog/documo-integrates-with-pointclickcare/): Documo, a healthcare focused platform for compliant document exchange and workflow automation, announced its participation in PointClickCare’s Marketplace. The integration is designed to help healthcare organizations address the operational burden created by fax-based communication by transforming incoming documents into usable, structured data within PointClickCare workflows. - [Why Do People Still Use Fax?](https://www.documo.com/blog/why-do-people-still-use-fax/): So why do people still use fax? - [Why AI Matters More in Regulated Industries](https://www.documo.com/blog/why-ai-matters-more-in-regulated-industries/): Regulated industries have always walked a tightrope between innovation and risk. Healthcare organizations manage patient lives and protect health information. Financial institutions safeguard trillions of dollars and sensitive customer data. Government agencies must ensure transparency, accountability, and continuity of service. In each case, mistakes are costly -not just financially, but legally and reputationally. - [The Best HIPAA-Compliant Fax Services for Healthcare in 2026](https://www.documo.com/blog/best-hipaa-compliant-fax-healthcare/): The best HIPAA-compliant fax service signs a Business Associate Agreement (BAA) on the plan you actually buy, encrypts every fax in transit (TLS 1.2) and at rest (AES-256), keeps a complete audit trail, and matches your volume and integrations. By those criteria, Documo (mFax) is our top pick for healthcare organizations in 2026: it includes a BAA on every plan, holds SOC 2 Type II certification, integrates with major EHRs, and layers intelligent document processing on top so inbound referrals and lab results route automatically instead of piling up in a queue. For very small or low-volume practices, SRFax and iFax have lower entry pricing; eFax Corporate fits enterprises already standardized on its network. Avoid any free fax app that won't sign a BAA — using one for PHI is a HIPAA violation regardless of encryption. Below we compare six vetted services on BAA terms, security, pricing, and healthcare fit. - [Scan to Point Click Care: The Complete Guide to Streamlined Healthcare Document Workflow](https://www.documo.com/blog/the-complete-guide-to-streamlined-healthcare-document-workflow/): In this post, we’ll explore why Scan to Point Click Care, Fax to PCC, and DSM (Direct Secure Message) to PCC workflows are crucial for healthcare operations. We’ll explain how Documo’s integration with the PointClickCare Marketplace helps organizations modernize document capture and secure routing, improve accuracy, and reduce administrative burden. - [Top 5 Technology Challenges in Healthcare Document Workflows – and How AI Solves Them](https://www.documo.com/blog/top-5-technology-challenges-in-healthcare-document-workflows-and-how-ai-solves-them/): Despite the widespread adoption of EHRs, cloud platforms, and telehealth solutions, fax machines, paper documents, and PDF attachments continue to dominate healthcare workflows. For health tech leaders, these legacy processes are more than just frustrating - they are technology blockers, creating silos, slowing innovation, and complicating integration. - [$50 Billion for Rural Health: Why Document Workflows Are Critical to Transformation](https://www.documo.com/blog/50-billion-for-rural-health-why-document-workflows-are-critical-to-transformation/): The Centers for Medicare & Medicaid Services (CMS) recently announced a historic investment in rural healthcare: $50 billion in awards to all 50 states through the Rural Health Transformation Program (RHTP) (CMS, 2025). This represents one of the largest federal commitments to rural health infrastructure, workforce, and care delivery modernization in decades. - [8 Ways AI Is Transforming Healthcare Document Workflows](https://www.documo.com/blog/8-ways-ai-is-transforming-healthcare-document-workflows/): In healthcare, fax machines, stacks of paper, and PDF attachments aren’t relics-they’re daily reality. Despite modern electronic health records (EHRs), manual document workflows still dominate in many hospitals and clinics. Staff spend hours sorting faxes, scanning PDFs, entering data, and chasing approvals. These processes are slow, error-prone, and create hidden bottlenecks that ripple across departments. - [Fax Over the Internet: The Future of Reliable, Automated Healthcare Document Delivery](https://www.documo.com/blog/why-fax-is-far-from-obsolete-in-modern-healthcare/): Fax has been a cornerstone of healthcare communication for nearly two centuries. Hospitals, clinics, and insurance providers continue to rely on fax for transmitting lab results, referrals, authorizations, and discharge summaries. Despite perceptions that fax is “outdated,” it remains a critical channel for secure, verifiable communication. - [The Invisible Costs of Skipping Intelligent Document Processing in Healthcare](https://www.documo.com/blog/the-invisible-costs-of-skipping-intelligent-document-processing-in-healthcare/): Healthcare organizations often focus on visible inefficiencies: delayed lab results, lost authorizations, misfiled referrals. But the real bottlenecks hide in the background - manual handoffs, misrouted faxes, repetitive data entry, and disconnected workflows. These “invisible costs” quietly drain time, increase errors, frustrate staff, and slow patient care. ## Pages - [Automated Referral Management Software for Healthcare](https://www.documo.com/workflows/referral-management/) - [Prior Authorization Automation Software](https://www.documo.com/workflows/prior-authorization/) - [Patient Intake Automation Software](https://www.documo.com/workflows/patient-intake/) - [Workflow Automation for Healthcare Documents](https://www.documo.com/workflows/) - [From Fax Burden to Intelligent Intake](https://www.documo.com/from-fax-burden-to-intelligent-intake/) - [Data Processing Agreement (US)](https://www.documo.com/dpa-us/) - [Print-to-Fax for Healthcare | Fax Securely from Any Computer](https://www.documo.com/print-to-fax/) - [Fax-to-Email for Healthcare | Secure Cloud-Based Faxing](https://www.documo.com/fax-to-email/) - [Intelligent Document Processing ROI Calculator | Time Savings with AI](https://www.documo.com/idp-roi-calculator/) - [AI-Powered Intelligent Document Processing for Healthcare Workflows](https://www.documo.com/intelligent-document-processing/) - [From Invention to Innovation: Reimagining Fax in the Age of AI](https://www.documo.com/reimagining-fax-in-the-age-of-ai/) - [HLTH 2025](https://www.documo.com/hlth-2025/) - [Stuck in the fax lane](https://www.documo.com/stuck-in-the-fax-lane/) - [How Top Healthtech Teams Are Scaling Fax – Without the Pain](https://www.documo.com/webinar-aug-2025/) - [White Label Cloud Fax and IDP Reseller Profit Potential](https://www.documo.com/white-label-cloud-fax-idp-reseller-profit-potential/) - [Partner Program](https://www.documo.com/partner-program/) - [Webinar](https://www.documo.com/webinar/) - [Fax Machine Connector | Secure Cloud Fax Integration for Healthcare](https://www.documo.com/fax-machine-connector/) - [HIPAA-Compliant Cloud Fax for Healthcare | Secure Online Fax Service](https://www.documo.com/cloud-fax/) - [Fax Signature for Healthcare | Secure eSignatures via Fax](https://www.documo.com/cloud-fax-signatures/) - [Secure HIPAA-Compliant Fax API | Cloud & Internet Fax Integration](https://www.documo.com/fax-api/) - [HIMSS](https://www.documo.com/himss/) - [Cloud Fax Security and Compliance](https://www.documo.com/security-and-compliance/) - [Instant Documo Fax Quote](https://www.documo.com/price-estimator/) - [Get a Quote](https://www.documo.com/get-a-quote/) - [Free Trial](https://www.documo.com/free-trial/) - [Legal](https://www.documo.com/legal/) - [Subprocessors](https://www.documo.com/subprocessors/) - [Data Processing Agreement](https://www.documo.com/dpa/) - [mFax Is Now Documo – a New Name for the Platform You Already Trust](https://www.documo.com/mfax/) ## Use Cases - [MSO](https://www.documo.com/use-case/mso/) - [Other Regulated Industries](https://www.documo.com/use-case/other-regulated-industries/) - [UCaaS & MSP’s](https://www.documo.com/use-case/ucaas-msps/) - [Payers](https://www.documo.com/use-case/payers/) - [Healthtech](https://www.documo.com/use-case/healthtech/) - [Healthcare](https://www.documo.com/use-case/healthcare/) - [COO/CIO/CAO](https://www.documo.com/use-case/coo-cio-cao/) - [Administrators](https://www.documo.com/use-case/administrators/) - [IT Leaders](https://www.documo.com/use-case/it-leaders/) - [Developers](https://www.documo.com/use-case/developers/) - [Product Managers](https://www.documo.com/use-case/product-managers/) - [Resellers](https://www.documo.com/use-case/resellers/) - [Integrators](https://www.documo.com/use-case/integrators/) - [Direct Users](https://www.documo.com/use-case/direct-users/)